Support
Write to us
Email support@getomnos.com. A person reads every message, and we usually answer within two days. If it is about your account, write from the email address on that account.
Email supportConnecting your AI
In the app, go to Settings, then Your AI, pick your AI, and follow the steps on the screen. What works today:
- Claude: connects from your iPhone. Tap Open Claude, then Add, then Connect, sign in with Apple the same way you signed in to Omnos, and tap Allow.
- ChatGPT: needs a computer for now. On chatgpt.com, add a custom connector with the address getomnos.com/mcp and sign in with Apple. After that it works wherever you use ChatGPT on that computer.
- Muse: connects with a message you copy from the Omnos app and paste into Muse.
- Grok and Gemini: not available yet.
The "wants to use your Omnos" page
When an AI connects by signing in, you see a page on getomnos.com asking you to allow it. It shows the web address you will be sent back to. Only tap Allow if you started the connection yourself, a moment ago, from that AI. If the page warns that it does not recognise the address, tap Cancel unless you are sure.
My AI is not adding things
- Ask it plainly, for example: "Log this in Omnos" or "Add this to my Omnos to-dos."
- Check that Omnos is turned on for that chat in your AI's connector or tools settings.
- In Omnos, open Settings, then Your AI, and check that the AI is listed as connected. If not, connect it again.
- If your free week has ended and you have not subscribed, your AI is told that Omnos is locked.
Disconnecting an AI
Settings, then Your AI, then disconnect it. It loses access right away. If you connected with a link that contains a key and think someone else has seen it, disconnect that AI and connect again to get a new key.
Free week, subscription and refunds
- Omnos is free for 7 days, with no card. After that it is $6.99 a month or $49.99 a year.
- Cancel: on your iPhone open Settings, tap your name, then Subscriptions, then Omnos.
- Restore a purchase: on the subscribe screen in Omnos, tap Restore.
- Refunds are handled by Apple at reportaproblem.apple.com.
- If you do not subscribe, the app locks but nothing is deleted.
Deleting your account
In the app, go to Settings, then Delete my account. Your account and everything in it is deleted right away and cannot be brought back. If you have a subscription, cancel it with Apple too; deleting your account does not cancel it.
If you cannot open the app, email support@getomnos.com from the address on your account and we will delete it for you.